BTF1

Syllabus B2. Business organisation structure and design 2 / 7

Describe Mintzberg’s components of the organisation and explain the different ways in
which formal organisations may be structured:
(i) Entrepreneurial
(ii) Functional
(iii) Matrix
(iv) Divisional: (geographical, by product, or by customer type)
(v) Boundaryless: (virtual, hollow or modular)
b) Explain basic organisational structure concepts:
i) Separation of ownership and management
ii) Separationofdirectionandmanagement
iii) Span of control and scalar chain
iv) Tall and flat organisations
(v) Outsourcing and offshoring, 
(vi) Shared services approach
Business organisation structure and design