Activity Based Management (ABM) 5 / 11

ACTIVITY BASED MANAGEMENT

It is focused on value added by the activities which helps to identify key products, activities and customers in order to gain a competitive advantage.

There are two levels of ABM

  1. Operational 

    - actions based on activity driver analysis that increase efficiency, lower costs and improve asset utilisation.

  2. Strategic

    - actions based on activity based cost analysis that aim to change the demand for activities so as to improve profitablity.

ABM

is a management system using ABC information to analyse relationships between costs and activities carried out, and to base decisions aimed at

  • Reducing costs

  • Improve quality

  • Reduce idle time and eliminate bottlenecks

  • Enhance process flexibility and promote innovation

ABM approach to cost measurement

  • Focus on activity costs (whether cross-departmental or not) rather than department
    costs

  • Focus on indirect costs (overheads) and overhead generating areas, given their
    significance and the fact that their degree of controllability is higher

  • Focus on individual customer profitability

Problems with ABM

  1. Significant amount of work in setting-up the system and in data collection

  2. Organisational changes and behaviour consequences - may not be in line with the formal organisational structure