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BA1 BA2 BA3 BA4 E1 E2 E3 P1 P2 P3 F1 F2 F3

E2

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Syllabus B. Managing People Performance

CIMA E2 Classroom - Syllabus B3. Conflict ^{11 / 12}

Conflict

01Video1:06The Nature of Conflict
02Video2:09Horizontal Conflict
03Quiz questionsQuiz
04Video0:40Vertical Conflict
05Video1:46Thomas' Conflict-handling Strategies
06Quiz questionsQuiz
07Video2:13Methods of Handling Conflict
08Video1:50Alternative Methods of Handling Conflict
09Quiz questionsQuiz
10Video1:57Industrial Relations and Conflict
Syllabus B3Objective Test Questions

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B. Managing People Performance

B3. Recap - Communication and Meetings

B. Managing People Performance

B3. Recap - Conflict

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