CAT / FIA FBT Syllabus D. Leading And Managing Individuals And Teams - Effective and Ineffective Teams - Notes ^{3 / 3}

Ineffective Teams

• inappropriate leadership

• unqualified membership

• unconstructive climate

• unclear objectives

• poor achievement

• ineffective work methods

• insufficient openness and confrontation

• undeveloped individuals

• low creative capacity

• unconstructive relationships between team members

Effective Teams

Peters and Waterman define the five key aspects of successful taskforce teams as:

1. The numbers should be small; Inevitably each member will then represent the interest of their section/ department.

2. The team should be of limited duration, and exist only to resolve this particular task.

3. Membership should be voluntary.

4. Communication should be informal and unstructured, with little documentation and no status barriers.

5. It should be action oriented - The team should finish with a plan for action

Evaluating team effectiveness

The organisation could measure the following:

• effectiveness the degree to which objectives are achieved

• efficiency the use of resources in achieving the objectives

• team member satisfaction the motivational climate

• observe and rate the teams behaviour

• interview the team about performance

• send out a questionnaire to team members.