Costs and Benefits of Information Systems 5 / 7

The introduction of a new Information System (IS) is often a significant cost to the organisation.

The costs of the new IS can be split into 2 areas.

Initial / Set up / Development costs

  1. Measuring and analysing the existing system

  2. Design and development of the new bespoke software

  3. Testing of the new system

  4. Training users in key features of the system

  5. Financing costs

Running costs

  1. Labour costs to run the system

  2. Replacement parts

  3. Service support

  4. Licenses

  5. Updates

  6. Securities and firewalls

Some benefits of a new IS are:

  1. Increased speed

  2. Accuracy

  3. Volume handled

  4. User friendly

  5. Reduced costs

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