a) Describe, calculate and interpret financial performance indicators (FPIs) for profitability, liquidity and risk in both manufacturing and service businesses. Suggest methods to improve these measures.
b) Describe, calculate and interpret non-financial performance indicators (NFPIs) and suggest methods to improve the performance indicated.
c) Analyse past performance and suggest ways forimproving financial and non-financial performance.
d) Explain the causes and problems created by short-termism and financial manipulation of results and suggest methods to encourage a long term view.
e) Explain and interpret the Balanced Scorecard, and the Building Block model proposed by Fitzgerald and Moon.
f) Discuss the difficulties of target setting in qualitative areas.
Performance Analysis In Private Sector Organisations