SBL syllabus
Metric Glossary — Every Term Explained 4 / 10
Know the key terms before the exam
This section gives you the KPIs and industry terms used in the pre-seen, explained in one simple line each.
You do not need to memorise textbook definitions. You do need to understand what each term means so you can use it confidently in the exam.
Don't lose easy marks because a KPI or business term catches you out.