SBL Textbook Syllabus
Chapter 1
Pre-Seen December 23
The Full Pre-Seen
- Introduction Pre-Seen December 2023
- Industry Information
- Cloud Service Delivery
- Cloud Service Industry Challenges And Developments In Farland
- Cloud Service Innovation
- Operational And Financial Key Performance Indicators [KPIs]
- NCTech Background
- NTech Board Structure
- Risk
- Current Strategic Position
- Performance Dashboard
Simplified Pre-Seen
- Introduction
- Industry Overview
- Cloud Service Models Overview
- Cloud Service Delivery Models:
- Benefits of Cloud Services to Clients:
- Challenges and Developments in Farland's Cloud Service Industry
- Cloud Service Innovation
- Operational KPIs
- Financial KPIs
- NCTech: Background and Ownership
- NCTech: Vision, Mission, and Values
- NCTech: Core Values
- NCTech: Board Structure
- NCTech: Risks
- NCTech: Current Strategic Position
- Performance Dashboard
Analysis
Chapter 2
Syllabus A. Leadership
A1. Qualities of Leadership
- A1ac. Effective Leadership And Key Leadership Traits
- A1a. Introduction to Leadership Theories
- A1a. Trait Theory
- A1a. Behavioural Theory
- A1a. Transformational Theory
- A1a. Contingency Theory
- A1a. Visionary Leadership
- A1a. The Style Of Leadership And Strategic Change
- A1a. Theory X and Y
- A1b. Entrepreneurship
A2. Leadership And Organisational Culture
A3. Professionalism, Ethical Codes & The Public Interest
Chapter 3
Syllabus B. Governance
B3. Governance Scope And Approaches
B4. Reporting To Stakeholders
B5. The Board Of Directors
- B5ab. Board Of Directors1:19
- B5a. Role of CEO1:44
- B5a. Role of the Chairman1:03
- B5a. Conflicts of Interest1:22
- B5c. NEDs1:50
- B5d. Directors Service Contract1:08
- B5d. Frameworks for assessing the performance of boards
- B5e. Diversity on boards of directors
- B5f. Board Committees1:17
- B5g. Director's removal
- B5g. Director's Remuneration0:49
- B5h. General principles of remuneration
B6. Public sector governance
Chapter 4
Syllabus C. Strategy
C1. Concept of Strategy
- C1a. What is Strategy?2:51
- C1a. Vocabulary of Strategy3:36
- C1a. Strategic fit & Stretch2:52
- C1a. 3 Levels of Strategy2:06
- C1b. Strategic Management1:33
- C1b. Strategic Analysis2:14
- C1b. Strategic Choice2:46
- C1b. Strategy implementation1:14
- C1b. Strategy in different contexts
- C1b. The 3 Lenses of Strategy2:49
C2. Environmental Issues
C3. Competitive Forces
C4. The Internal Resources, Capabilities & Competences Of An Organisation
C5. Strategic Choices
Chapter 5
Syllabus D. Risk
D1. Identification, Assessment & Measurement Of Risk
D2. Managing, Monitoring And Mitigating Risk
Chapter 6
Syllabus E. Technology And Data Analytics
E1. Cloud And Mobile Technology
E2. Big Data And Data Analytics
- E2a. Information Technology & Data Analysis in Organisation Strategy
- E2b. Big Data
- E2b. Big data - The 5 V's
- E2c. Data For Decisions About New Product Developments, Marketing And Pricing
E3. Machine learning, AI and robotics
E4. Principles of e-business
- E4ab. Meaning & Scope of e-business1:13
- E4ab. Why (and barriers to) e-business adoption5:08
- E4ab. How IT improves customer relations6:07
- E4ab. e-business models
- E4cde. e-Marketing
- E4e. IT and the Supply Chain
E5. IT Systems Security And Control
Chapter 7
Syllabus F. Organisational Control And Audit
F1. Management And Internal Control Systems
- F1acde. Objectives of Internal Control
- F1acde. Internal Control Failure2:35
- F1acde. Internal Controls Importance3:15
- F1acde. Effective Systems of Internal Control2:21
- F1acde. Important Components of control systems
- F1b. Internal Controls & Risk Management
- F1b. Need For Adequate Information
F2. Audit and Compliance
- F2abcde. Internal Audit - What and When
- F2abcde. Importance of auditor’s independence
- F2abcde. Nature and sources of risks to auditor independence
- F2abcde. Importance of compliance
- F2abcde. IA and Effective Internal Controls5:10
- F2abcde. Audit Committee & Internal Control0:33
- F2abcde. Audit Committee and External Audit
- F2abcde. Audit Committee and Internal Audit
F3. Internal Control And Management Reporting
Chapter 8
Syllabus G. Finance In Planning And Decision-Making
G1. Finance Function
G2. Financial Analysis & Decision-Making Techniques
- G2a. Determine The Overall Investment Requirements Of The Organisation
- G2b. Suitability, Feasibility And Acceptability Of Finance
- G2b. Initial Coin Offerings
- G2c. NPV2:39
- G2c. Internal Rate of Return2:57
- G2c. Accounting Rate of Return13:11
- G2d. Decision trees
- G2d. Risk and Strategy
- G2d. Make or Buy Decisions
- G2d. Accept or Decline contracts
- G2d. Close or Continue
G2. Adjusting For Risk And Uncertainty In Investment Appraisal
G3. Cost And Management Accounting
Chapter 9
Syllabus H. Innovation, Performance Excellence & Change Management
H1. Enabling Success: Organising
- H1ab. Types of Structure
- H1ab. Span Of Control
- H1ab. Generic processes
- H1ab. Internal & External Relationships
- H1ab. The Virtual Organisation
- H1ab. Boundary-less Organisations
- H1ab. Mintzbergs 5 building Blocks
- H1ab. Contingency Theory for Structure
- H1b. Offshoring, Shared & Global Business Services
H2. Enabling Success: Disruptive Technology
H3. Enabling Success: Talent Management
All subject exam questionsH4. Enabling Success: Performance Excellence
H5. Managing Strategic Change
- H5b. Strategic Change
- H5b. Blockages and levers of change
- H5b. The style of leadership and strategic change
- H5ab. The basics of Processes
- H5a. Evaluate The Effectiveness Of Current Organisational Processes
- H5c. How should the process be changed?
- H5d. Business Process Redesign
- H5e. The Feasibility Of Possible Redesign Options
- H5f. An Organisation Process Redesign Methodology
- H5g. Lewin’s Three Stage Model
- H5h. Contextual Features of Change
H6. Leading And Managing Projects
- H6a. What is a Project
- H6b. The Implications Of The Triple Constraint Of Scope, Time And Cost
- H6b. Identify And Plan To Manage Risks
- H6c. The Structures And Information To Successfully Initiate A Project
- H6cd. Designing the Project
- H6d. The Costs And Benefits Of A Business Case
- H6d. The Role Of A Benefits Realisation Plan
- H6e. Managing the Project
- H6g. Addressing Typical Problems
- H6f. Defining The Project
- H6g. Monitoring the Project
- H6h. Concluding a Project