Syllabus B2

Business organisation structure and design 2 / 7

Describe Mintzberg’s components of the organisation and explain the different ways in
which formal organisations may be structured:
(i) Entrepreneurial
(ii) Functional
(iii) Matrix
(iv) Divisional: (geographical, by product, or by customer type)
(v) Boundaryless: (virtual, hollow or modular)
b) Explain basic organisational structure concepts:
i) Separation of ownership and management
ii) Separationofdirectionandmanagement
iii) Span of control and scalar chain
iv) Tall and flat organisations
(v) Outsourcing and offshoring, 
(vi) Shared services approach