BT Textbook Syllabus
Chapter 1
Syllabus A. The Business Organisation And Its External Environment
A1. The Purpose And Types Of Business Organisation
- Define business Organisation0:31
- Features of Business Organisations
- Different Business Organisation
- Industrial & Commercial Sectors
- Types of Business Organisation
A2. Stakeholders in business organisations
- Stakeholders
- Agency Relationship1:32
- Internal, Connected and External Stakeholders
- How Different Stakeholder Groups Interact
- The Mendelow Framework
A3. Political and legal factors affecting business
All subject exam questionsA4. Macro-economic Factors
All subject exam questionsA5. Micro Economics Factors
- Demand & Supply of Goods & Services
- Elasticity of Demand
- Economic Behaviour of Costs
- Perfect, Imperfect and Monopolistic Markets
A7. Technological Factors
A8. Environmental and sustainability factors
A9. Competitive Factors
All subject exam questionsChapter 2
Syllabus B. Organisational Structure, Culture, Governance and Sustainability
B1. The Formal and Informal Business Organisation
B2. Business Organisational Structure
- Structural Organisation
- Basic Organisational Structure Concepts
- Anthony Hierarchy
- Centralisation & Decentralisation
- Business Organisation
- Marketing in an organisation
- Advantages & Disadvantages of a Flat Organisation
B3. Organisational Culture
All subject exam questionsB4. Governance in Business Organisations
- Purposes of Committees
- Types of Committee
- Advantages & Disadvantages of Committees
- Chair & Secretary of a Committee
- Ownership & Control
- Effective Corporate Governance
B5. Sustainable Business Practices
All subject exam questionsChapter 3
Syllabus C. Business Functions, Regulation and Technology
C1. The Relationship between Accounting and Other Business Functions
- Accounting & Purchasing Procurement
- Financial considerations in Production
- Financial issues Associated with Marketing
C2. Accounting and Finance Functions within Business Organisations
- Formulation implementation and control
- Main accounting & reporting functions
- Management Accounting & Performance management
- Main functions & treasury functions
- Internal & External Auditor
- Audit and assurance
C3. Regulation and Financial Crime
- Basic Legal Requirements
- Consequences of Failing to Comply
- International Accountancy Professions
- Fraud & their Prevention in Business
- Different Types of Fraud
- Role & Duties of Managers in Fraud Detection
- Policies & Procedures for handling Cash
- Money Laundering
- Money Laundering - Steps
- Reporting Suspicions of Money Laundering
C4. Financial Information provided by Business
All subject exam questionsC5. Financial Systems and Technology
C6. Internal Controls
- Internal control & Internal check
- Internal Financial Controls
- Responsibilities of Management
- Controls & Procedure in Business & IT Systems
- Security of IT Sytems & Software
- Different Systems
- Features of Information Systems
C7. The Impact of Advances in Technology
Chapter 4
Syllabus D. Leadership And Management
D1. Leadership, Management and Supervision
- Terms Definition & Distinction
- Management
- Managerial Authority, Power and Responsibility
- Approaches to Leadership
- Leadership Styles and Contexts
D2. Individual and Group Behaviour in Business Organisations
D3. Team Formation, Development, and Management
All subject exam questionsD4. Motivating Individuals and Teams
All subject exam questionsD5. Learning and Training at Work
- Learning and Development in the Workplace
- The Learning Process
- Training and Development Process
- Training, Development and Education
D6. Review and Appraisal of Individual Performance
- Performance Assessment
- Performance Appraisal
- Performance Appraisal Process
- Benefits of Effective Appraisal
- Effective Appraisal
- Effectiveness of Performance Appraisal
Chapter 5
Syllabus E. Personal Effectiveness and Communication in Business
E1. Personal Effectiveness
All subject exam questionsE2. Consequences of Ineffectiveness at Work
E3. Competence Frameworks and Personal Development
- Competence Framework
- Personal and Continuous Professional Development
- Employee Effectiveness
- Personal Development Plan
E4. Sources of Conflicts and Techniques for Conflict Resolution
- Arising Conflict at Work
- Personal and Organisational Performance
- Conflict Avoidance
- Conflict Resolution or Referral
E5. Communicating in Business
- Communications
- Methods and Patterns of Communication
- Type of Information
- Good Quality Information
- Formal and Informal Communication
- Ineffective Communication
- Attributes of Effective Communication
- The barriers to Effective Communication
Chapter 6
Syllabus F. Professional Ethics
F1. Fundamental Principles of Ethical Behaviour
All subject exam questionsF2. The Role of Regulatory and Professional Bodies
- Codes of Ethics & Codes of Conduct
- Ethical Awareness
- Differentiate a Profession from an Occupation
- The Role of the Accountant
F3. Corporate Codes of Ethics
F4. Ethical Conflicts and Dilemmas
- Ethical Conflicts
- Threats to Ethical Behaviour
- Ethical Dilemmas
- Safeguards Against Ethical Threats and Dilemmas