Step 5. Personal Effectiveness And Communication

E3. Competence Frameworks And Personal Development

a) Describe the features of a ‘competence framework’
b) Explain how a competence framework underpins professional development needs
c) Explain how personal and continuous professional development can increase personal effectiveness at work
d) Explain the purpose and benefits of coaching, mentoring and counselling in promoting employee effectiveness
e) Describe how a personal development plan should be formulated, implemented, monitored and reviewed by the individual