Resolving the principal/agent problem 13 / 13

Stakeholders and impact on corporate objectives

We have just seen that the primary objective of a company is the maximisation of shareholder wealth.

However, there is an alternative known as the stakeholder view.

This means balancing shareholder wealth with the objectives of other stakeholders.

Let’s have a look at some stakeholders and their objectives:

StakeholderObjective
StaffHigh salaries; safe job
ManagersHigh bonuses
ShareholdersHigh share price; dividend growth
BanksMinimise company risk
CustomerQuality service
SuppliersGood liquidity
GovernmentGood accounting records; Training initiatives

Clearly meeting all stakeholders objectives entirely is impossible.

Often they are in conflict with each other. Therefore a degree of compromise is reached.

For example, Performance related pay for example is a means of satisfying both staff and shareholders.

So how can the owners ensure that the agents are working for the owners objectives and not just their own?

  1. Fixed wages

    Not always the optimal way to organise relationships between principals and agents. 

    A fixed wage might create an incentive for the agent to shirk since his compensation will be the same regardless of the quality of his work or his effort level.

  2. Performance related Pay

    When agents have incentive to shirk, it is often more efficient to replace fixed wages with compensation based on the profits of the firm,  since it makes their compensation dependent on their performance. 

    However this can lead to individuals not working for the team as a whole by inflating budgets required etc. 

    Output may also be encouraged rather than quality. It disregards job satisfaction also

  3. Share options

    Seems like a great idea as if the share price goes up then both the managers and the owners benefit. 

    However often shares go up and down in line with market movements regardless of how well the managers have performed so many managers would not like to be measured and paid solely this way. 

    Some element of share options within their pay though would be a good thing and acceptable by all

The principal/agent problem can be addressed by monitoring the actions of management (corporate governance) or by the use of incentive schemes.

Corporate Governance

The systems by which companies are directed and controlled.

(CIMA Official Terminology)

Here are some of the main requirements for effective corporate governance

Composition of board of directorsKey committees
• Separate the roles of CEO and Chairman — to reduce the power of the CEO

• Minimum 50% independent non-executive directors (NEDS) — to monitor the actions of the executive directors
Remuneration committee
• Pay and incentives of executive directors set by NEDs

Audit committee
• To ensure sound risk management and internal control, staffed by NEDs only

Nomination committee
• Choice of new directors made by NEDs

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