CIMA E2 Syllabus B. Managing people performance - Approaches to Negotiation - Notes 4 / 6
The following approach facilitates the negotiation process:
Focus on each party's primary objective.
Settle for what is fair.
Listen to the other party and try to compromise.
Seek to trade-off wins and losses.
For example, if an employee wants to negotiate a pay rise, they should include information such as statistics relating to market pay rates and details of significant financial benefit to the company that was obtained as a result of the employee's work.
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Phases of Negotiation
Syllabus B. Managing people performance
B3. Negotiation, Influence and Persuasion
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Syllabus B. Managing people performance
B3. Negotiation, Influence and Persuasion