CIMA E2 Syllabus B. Managing people performance - Tuckman and Jensen - Notes ^{3 / 10}

Forming -At the forming stage, acceptances are received from people who are invited to join the team and they are just a collection of individuals unsure of their roles. 

A team also needs to revert to this stage if some members are leaving and others have been hired to replace them.

Storming - The storming stage is where team members test the manager’s authority. 

Conflict can arise over the role each member should take due to which the group members could be divided into 'camps' each of which would have an unofficial ‘leader’.

Norming - Norming is where the team responds well to the team leader, roles and responsibilities are clear and accepted, commitment is strong and major decisions are taken by group agreement.  

This is the stage where the team has resolved conflict and works as a cohesive group and establish agreed standards, allocate roles and agreeing ways of working occur.

Performing - The performing stage is the most productive, where the team is capable of operating to full potential. Team briefing is done at this stage.

For example, a group that has been working together amicably and successfully for a considerable time. Another example could be IT group preparing to launch the new software they have been developing for the last 6 months or

If a group has been in the performing stage for a long time, some of the members are leaving the group and are being replaced by new members, then this group will need to return to the forming stage to ensure that the cohesiveness of the group is restored.

Dorming/Adjourning - The group may be adjourned if it has been in the performing stage for a really long time, if they have been receiving poor reviews from customers from products that the group has recently launched or if the team has accomplished little, with the weekly meetings becoming a social gathering.

A team is at this stage also if it is winding up an old project to go on to a new project.