Syllabus C5. The Role Of Quality 5 / 7

a) Discuss and evaluate the application of Japanese business practices and management accounting techniques,
i) Kaizen costing,
ii) Target costing,
iii) Just-in-time, and
iv) Total Quality Management.

b) Assess the relationship of quality management to the performance management strategy of an organisation including the costs of quality.
c) Justify the need and assess the characteristics of quality in management information systems.
d) Discuss and apply Six Sigma as a quality improvement method using tools such as DMAIC for implementation.
The Role Of Quality