CIMA BA4 Syllabus B. CORPORATE GOVERNANCE - Stakeholders - Notes 5 / 8
DEFINE STAKEHOLDERS
A stakeholder is a group or individual who has an interest in what the organisation does, or an expectation of the organisation.
It is important that an organisation understands the needs of the different stakeholders.
Stakeholders may be categorized as follows:
Internal stakeholders
External stakeholders
Connected stakeholders
The diagram below lists some of the most important stakeholders of an organisation.
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Internal, Connected and external Stakeholders
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B5. Corporate Social Responsibility (CSR)