CIMA E2 Syllabus A. Business models and value creation - Porter's Value Chain - Notes ^{7 / 10}

Adding value at all stages in the supply chain, from the first supplier in the chain to the end user or customer.

It looks at the primary and supporting/secondary activities of what a company does internally.

Primary activities include:

1. Inbound logistics

2. Operations - This includes producing the product.

3. Outbound logistics - This involves delivering the product to the customers.

4. Marketing and sales

5. After sales services

Supporting/Secondary activities include:

1. Procurement - This involves negotiating with suppliers to buy the raw materials.

2. Human resources

3. Firm Infrastructure

4. Technology development