CIMA E2 Syllabus B. Managing people performance - Alternative Methods of Handling Conflict - Notes ^{6 / 6}

Altering the issue where issues are broken into smaller components and dealt with separately and altering the context where new disputes procedures are introduced.

According to Handy, a conflict will result in the fruitful resolution of differences only if the following conditions are satisfied:

1. The arguments are constructive.

2. Everyone is arguing about the same thing and sufficient information is available.

3. Feelings can be expressed.