(b) Control deficiencies and recommendations (only 7 issues required)
– New customers’ creditworthiness assessed by sales staff 2
– Sales staff have discretion to grant discounts up to 10% 2
– Access to master file data 2
– Inventory not checked by sales people prior to order being placed 2
– No copy of order with the sales ordering department, unable to identify
unfulfilled orders 2
– Orders not sequentially numbered 2
– Warehouse despatch team do not receive a copy of the sales order 2
– Goods despatch notes filed by warehouse despatch team 2
– Salesperson responsible for chasing invoices over 90 days old 2
–––
Max 7 issues, 2 marks each 14
–––