ACCA SBL Syllabus E. Technology And Data Analytics - The Basic Hardware And Software Infrastructure - Notes ^{1 / 5}

This will be clear as to what is needed in the exam - just make sure your recommendations are relevant

For example - most businesses will need a website where sales can be made and linked to stock and accounts

Furthermore - software solutions such as secure file retrieval systems like dropbox etc will help processes - but the point is just use common sense and relate it to the scenario

A company needs computer hardware & software, data and communication networks.

The company website is located on a ‘server’ which gives it access to the internet.

The company will also need a database management system, which are used to display and locate the information on the website.

The company will also probably have a customer relationship management system (CRM) which basically holds information about all dealings with the customer
Content and customer information is held on data files.

The communication network is provided by the internet.

Websites

• Every website has a unique address (URL) eg aCOWtancy.com

  This allows other internet users to locate and access  the website

  The URL has to be registered as a domain name to ensure it is unique.

Designing a website for e-commerce

• Design is vital - think of the rise in Apple computers and hardware

  There is a whole industry built around not only design but also user experience. 

  This is as important as the content. 

  Users need to feel comfortable with the site.

  Design helps build the brand - it needs to be continually updated and aware of latest trends. 

  It should be designed with security in mind, and also with providing reassurance to users that it is a secure site.