ACCA SBL Syllabus H. Innovation, Performance Excellence & Change Management - An Organisation Process Redesign Methodology - Notes 9 / 11
A Process Redesign Methodology
So we decide we want to improve a process - now we need a methodology for doing so
Process redesign methodologies are similar project management (see next chapter)
Advantages of having a methodology
A plan provides discipline and keeps focus.
Acceptance by staff is emphasised in the methodology
Harmon's process redesign methodology
| Phase | ||
|---|---|---|
| 1 | Planning | Goals, Scope, Team members are all identified and the overall schedule is developed. |
| 2 | Analysis | Current problems identified and a general redesign plan is made |
| 3 | Redesign | Possible solutions considered and the best chosen; objectives for the next phase are defined. |
| 4 | Development | Functional aspects are improved, including management and information systems. |
| 5 | Transition | The redesigned process is implemented; modifications are made as needed. |