a) required recommendations, with justifications, of the measures which will be important for tracking all major project variables to ensure satisfactory progress towards the achievement of the project goals and the successful opening of the hotel.

Professional marks could be gained for suitable measure which would be important for the control of the hotel project.

Many candidates identified the measures and referenced the measures to the hotel project and were well rewarded.

However some candidates failed to apply their answer to the case and explained general project controls or gave measures that did not refer to the hotel project.

Some candidates included KPIs to be used when the hotel is in operation which are not relevant measures for project control. Projects are unique with a defined beginning and end.

On completion they become integrated back into the normal day-to-day activities of the business, which is when RevPAR and other specific performance measures for the operation of the hotel (covered later in Question 4b)) would become relevant.