CIMA E2 Syllabus C. Managing projects - Project Manager: Functions - Notes 3 / 6
The project manager’s role constitutes of task functions, team functions and individual functions.
Task functions include achieving objectives of the work group.
Team functions include maintaining morale, building team spirit, setting standards and maintaining discipline.
Individual functions include resolving conflicts between team needs and individual needs.
A project manager can resolve conflicts in a project team using these 4 methods:
Negotiation - Both parties come together and discuss the problems.
Mediation - A third party intervenes to try and resolve the conflict.
Partnering - This method tries to create a common goal for all participants.
Compromise - Both parties lose something.
A project manager can keep his team motivated by ensuring that:
All appropriate roles within the team are being met
The team holds regular project meetings
There is no role ambiguity within the team
Project managers should have effective skills in the following areas:
Negotiation
Planning and control
Technical awareness
People skills and inspiring the members of the team
Financial awareness
Problem solving
Communication
Change management and problem solving
Delegation
Leadership